Where does my data go?
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Your CV and account data are stored in encrypted EU-region storage. We do not sell, share, or train third-party models on your data.
Do cover letters affect my fit score?
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No. Cover letters strengthen presentation, but NDORFlow scores only real evidence from your CV. The cover letter is a deliverable in your application pack — never a scoring input.
Does NDORFlow help me prepare for interviews?
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Yes. Once you’ve generated a tailored CV, you can generate a role-specific Interview Intelligence Pack from the same evidence chain. It’s a structured six-section pack: an interview readiness verdict, predictive questions categorised by area, likely challenge areas, candidate reinforcement priorities, Narrative Defence Guidance for each CV vulnerability point, and a 30-minute prep sprint. Persisted into your application pack — never a separate purchase.
Do you sell my CV?
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Never. Your CV is yours. You can delete it from your vault at any time and we honour the deletion across our systems.
Can I delete everything?
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Yes — fully. Account deletion removes your CV, application history, ledger, and billing link. Stripe-side records are retained per applicable financial-record law (typically 6–7 years) but are not linkable to you in our app after deletion.
Where are you based?
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NDORFlow is a UK-registered product. The Service is available worldwide; plans are billed in GBP and Stripe handles the currency conversion automatically when your card issues a non-GBP charge. See our About page for full company identity.
What’s a Credit?
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A Credit is the unit that powers a paid action — analysing fit on a fresh role, generating a tailored CV, generating a cover letter. Free users get a daily Analyse-Fit allowance; paid plans include a monthly Credit bundle; top-up Credits do not expire and stay on your account until consumed.
How much does Interview Prep cost?
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Interview Prep is a first-class paid action that draws 15 Credits per generation from your monthly bundle — the same bundle that covers fit analysis, CV variants, and cover letters. Focus monthly (120 Credits) and Flow monthly (250 Credits) include it; the Base plan does not. Cost is always shown before you confirm.
Is NDORFlow an ATS?
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No. NDORFlow is a structured hiring decision-support layer that sits alongside your existing workflow. It is not an applicant tracking system.
Does NDORFlow auto-reject candidates?
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No. NDORFlow produces structured assessments and surfaces evidence. Advance and reject decisions remain with your reviewers; the platform records the reasoning, it does not author the decision.
What is a Candidate Dossier?
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A Candidate Dossier is the structured artefact a reviewer opens in NDORFlow. It holds the CV, parsed evidence, the role-specific assessment, reviewer observations, the verdict, and the operator trail. One identity, one artefact, end to end.
What is a Governance Pack?
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A Governance Pack is an immutable, SHA-anchored decision record exported as PDF + DOCX. It contains the cover, governance summary, interpretation summary, candidate dossier assessment, verdict chain, and operator identity. See /governance for the doctrine.